Privacy Policy
At Sultan Online Service, managed by Sultan Online Service LTD, your privacy is our priority. This document outlines how we collect, use, and protect your personal information.
Last Updated: May 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create or modify your account, request services, contact customer support, or otherwise communicate with us. This information may include your name, email address, payment details, and social media handles required for service delivery.
2. How We Use Information
We use the information we collect to provide, maintain, and improve our services. This includes processing transactions, sending technical notices, updates, security alerts, and support messages. We do not sell your personal data to third parties.
3. Data Security
We implement highly secure protocols to protect your personal information. Payment processing is handled by industry-leading providers (like Stripe and NowPayments), and we do not store your sensitive credit card information on our servers.
4. Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact our support team. We will process your request in accordance with applicable UK and international privacy laws.